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Can an e-mail make a diffference?

Can an e-mail make a difference? Holiday Inn Express

This is a copy of the message I sent Holiday Inn Express Thursday.

Our family stayed in one of your Holiday Inn Express brand hotels this past week. I would like to share my disappointment at the fact that the coffee cups supplied throughout your hotels are styrofoam. It is very well-known that styrofoam is not biodegradable. There are many sources for paper coffee cups that you could use. As our family really enjoys using your hotels I hope to find a change next visit. I will come prepared with a reusable coffee cup just in case though. I did not share my comments with the hotel management because I believe this is not something they have a choice about. Please pass this along to someone who can change this.

Thank you,


The mention about sharing comments with management is because they make it mandatory to click yes to having shared your comment with the hotels management. It is probably a franchise and the manager probably has no pull in anyway to making a change about the cups used within the hotel. They might be allowed to have a say in how many are ordered. Maybe.

I have stayed at many hotels over the years and was shocked about the styrofoam usage. They even supplied styrofoam plates in the hotel room. The free breakfast room did carry paper plates and bowls plus refillable creamo though so hopefully the company is making a change.



About stephanieough

Wife, mom, concerned citizen of the earth. Striving towards intentional living rather than blindly following. Former Education Specialist for a corporation, I have now taken a step back to spend time with my family and work closer to home. Hoping to reduce our waste through refusing, reducing and reusing so that we will not have to recycle as much. Also, I love to explore zero-waste fast food and take pictures of my sucesses. I'm a fan of British comedies like Red Dwarf and Black Adder, Kevin Smith and his movies, Asian food, documentaries, biographies and going to Las Vegas on vacation. If someone told me I could only listen to the Beatles for the rest of my life I would die happy.


One thought on “Can an e-mail make a difference? Holiday Inn Express

  1. Thank you for your comments. They will be forwarded to the appropriate department. ^MM @HolidayInn

    Posted by IHGCare | January 13, 2012, 1:11 pm

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